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Terms & Conditions
"We/us" means Moneymoon
"Account" means a bank account chosen by the List Holders
"Activities" means the activities included on the Moneymoon list
"Guest" means the person buying a product from the Moneymoon list
"the Service" means the collection of money by Moneymoon from the Guest on behalf of the List Holders and the distribution of this money to the Account.
"the Website" means www.moneymoon.net
"the List Holders" means the couple who have registered a Moneymoon List with us on the Website
"the Moneymoon List" means the Wedding Couples' list of gift journeys as appearing on the Website
"Working Day" means all days other than Saturdays, Sundays and public holidays
"you" means both the List Holders and the Guest
"Terms and Conditions" means these terms and conditions.
"United Kingdom" means England, Wales, Scotland, Northern Ireland and The Channel Islands.
Use of the Website and Our Dealings with You
By using the Service you are accepting that you shall be bound by the following Terms and Conditions of business.
By registering for the Service you confirm that all information provided by you is true and accurate
You agree to use the Service for lawful purposes only and agree not to post any content on the Website which is abusive, vulgar, obscene, hateful, fraudulent, threatening or defamatory.
We reserve the right to delete any material from a Moneymoon List at any time, or remove the entire Moneymoon List from the Website if we believe the List Holders have breached any of the terms and conditions above.
All correspondence shall be conducted in English unless agreed otherwise.
The Terms and Conditions shall be governed by the laws of England and Wales, and you and we irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in determining any dispute arising out of these Terms and Conditions or the Moneymoon Gift List operation.
The List Holders shall be charged a service fee of 7.5% of the total balance contributed toward their wedding list. The 7.5% fee shall be chargeable by us on the date on which the balance is transferred to the Account. In the event that the List Holders elect to transfer the balance to the Account on multiple dates the 7.5% service fee shall be chargeable on each balance transferred. The 7.5% service fee shall be retained by us prior to making each transfer to the Account (Please note: Payment to the Account will be made on agreed dates supplied by the List Holders to Moneymoon. Electronic transfer of funds to the Account can take up to 5 working days).
The List Holders shall be charged a fee of £3.50 for any new images added to their account which are subsequently used in their list. The £3.50 fee shall be chargeable by us on the date on which the balance is transferred to the Account. and shall be retained by us prior to making each transfer to the Account.
The Moneymoon List
We are not responsible for the booking of Activities listed on the List Holders' Moneymoon List.
We are not responsible for how the List Holders choose to spend the money transferred to the Account.
In the event that the List Holders request that we generate a Moneymoon List on their behalf, we shall use our best endeavours to generate the content of the Moneymoon List. However, we do not accept any liability whatsoever concerning the Activities on the Moneymoon List, including, but not limited to, any bookings or reservations made for Activities included on the Moneymoon List. The List Holders accept full liability for booking and taking part in the Activities.
We are not responsible for the continuing accuracy of information appearing on a Moneymoon List and are in no way liable for any problems encountered by the List Holders with respect to bookings and reservations made pursuant thereto.
In the event that the List Holders elect to generate their own Moneymoon List, we take no responsibility for the content of their Moneymoon List.
We are not responsible for the booking of items listed on the List Holders' Moneymoon List.
In the event of cancellation of a wedding, the Moneymoon List shall be closed with immediate effect. A Guest shall be entitled to a full refund from us equal to the value of their contribution to the Moneymoon List (not including any Credit Card fee charged), but not yet transferred to the Account. Where the Guest's funds have already been transferred to the Account, the List Holders agree to refund the Guest their full contribution, inclusive of the 7.5% service fee retained by us.
We may provide links from our Website to other websites. We are not responsible for the content and availability of other websites and we assume no responsibility for any products or policies thereon.
Your Right to Cancel
If the List Holders change their mind with respect to this agreement with us to provide the Services, the List Holders shall have seven Working Days, beginning with the day after the day on which the contract was concluded, to e-mail us at firstname.lastname@example.org to cancel the agreement.
If the Guest is not happy with their choice in respect of items on the Moneymoon List, the Guest shall have seven Working Days, beginning with the day after the day on which the contribution was concluded, to e-mail us at email@example.com to cancel the agreement. In such circumstances we will return the full contribution paid including any service fee chargeable by us within 20 Working Days. Any credit-card processing fees charged will not be refunded.
We observe a strict duty of confidentiality with respect to the List Holders and Guest's financial affairs. We will not disclose your personal details including full name and address to anyone else, other than to any agents acting on our behalf who are also bound by the same strict duty of confidentiality as we are, except in the four cases permitted by law. These are: - where we are legally compelled to do so; - where there is a duty to the public to disclose; - where our legitimate interests require disclosure; - where disclosure is made at your request or with your request.
We reserve the right to amend these terms and conditions for the time being applicable to you. We will notify you should there be a change in the terms and conditions which affect the Service. We will always give you at least 10 Working Days notice.
How to Complain
In the event of a complaint between you and us, please contact us here. We will aim to answer your complaint within 5 Working Days of its receipt.
Moneymoon is committed to providing a friendly, personalised service for the customers and visitors who visit our site. We want to make sure your experience at our site is a good one, leaving you satisfied and comfortable in providing us information and inquiring about our unique services.
As a company, we strive to respect your privacy and are committed to protecting it. We will not sell, trade or rent personal information about our customers or users to companies or mailing lists outside of Moneymoon. We do not share personally identifying information with any individual, business or organisation that is not integral to the arrangements we provide our customers, unless requested by the customer.
All customer account information (eg. email and mailing addresses, phone numbers) are protected with a unique username and password and any bank account details are stored in an offline database.
When you shop on the Website, we will ask you to input, and we will collect, personal details from you such as your name, email address, billing address, telephone number, Gift selections and credit card or other payment information. We may also collect, and our third party providers of advertisements and content may collect, other information about you (for example, the URL you came from, the IP address of your computer, your browser type, the country and area code from which your computer is calling, the pages of our website which were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on the Website). Such information is referred to collectively as "User Information".
Any personal information you provide to us (whether through the Website or otherwise), or that is available on public registers, and any User Information from which we can identify you, is held in accordance with our registration with the Information Commissioner under the Data Protection Act 1998. We will use your information only for the following purposes:
processing your purchases;
for statistical purposes to improve the Website and its service to you;
to provide Website content and advertisements to you;
to administer the Website; and
if you consent, to notify you of products or special offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 2003.
We may disclose your personal information or User Information where we are required or permitted by law to do so. In particular, we may share your personal information or User Information where we reasonably believe that to do so may prevent or solve crime.